GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

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Testimonials

Ted & Karen

I just wanted to say how fantastic everything was and I could never have imagined that I could have had such a lovely, relaxed wedding day filled with so many wonderful things. It felt very surreal being in the pool with my friends before the ceremony, without a care in the world! The whole day just kept getting better and better and was truly magical, and if asked for a highlight, I would not be able to make up my mind between the settings, the food or the flamenco....all absolutely amazing! I have so many lovely memories and I can't thank you enough for all your hard work and vision!
5.0
2017-08-11T08:19:26+00:00
I just wanted to say how fantastic everything was and I could never have imagined that I could have had such a lovely, relaxed wedding day filled with so many wonderful things. It felt very surreal being in the pool with my friends before the ceremony, without a care in the world! The whole day just kept getting better and better and was truly magical, and if asked for a highlight, I would not be able to make up my mind between the settings, the food or the flamenco....all absolutely amazing! I have so many lovely memories and I can't thank you enough for all your hard work and vision!

Keith & Claire

The whole event was amazing. Everyone had a wonderful
time and we could not have done it without your help.

Thanks again.
5.0
2016-05-09T10:50:27+00:00
The whole event was amazing. Everyone had a wonderful time and we could not have done it without your help. Thanks again.

Jonny & Emma

Thank you for making our wedding in Andalusia such a wonderful experience. We would recommend Paradise Event Planner to anyone looking for a smoothly run, friendly and professional wedding planning service. A very big thank you to both Swen and Rob for all their efforts!! The attention to detail was second to none. Thank you!

5.0
2017-08-11T11:09:00+00:00
Thank you for making our wedding in Andalusia such a wonderful experience. We would recommend Paradise Event Planner to anyone looking for a smoothly run, friendly and professional wedding planning service. A very big thank you to both Swen and Rob for all their efforts!! The attention to detail was second to none. Thank you!

Brad & Jen

I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.
5.0
2015-05-09T11:34:42+00:00
I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.

David & Hilary

Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.
5.0
2017-08-11T07:46:35+00:00
Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.

Michael & Claire

I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.
5.0
2016-09-09T09:25:47+00:00
I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.

Daniel & Sarah

We don't know where to begin to thank you and everyone behind the scenes who helped out for the incredible all around effort. Every aspect of the wedding was expertly coordinated. 'Thank you' just doesn't cut it. Really. You went above and beyond. We couldn't imagine the day without your assistance.
5.0
2017-08-11T11:46:07+00:00
We don't know where to begin to thank you and everyone behind the scenes who helped out for the incredible all around effort. Every aspect of the wedding was expertly coordinated. 'Thank you' just doesn't cut it. Really. You went above and beyond. We couldn't imagine the day without your assistance.

Shane & Aideen

We would just like to thank you so much for all your hard work and all the effort you
put into our beautiful wedding, the music, the hotel, the meal, organizing everyone which was a job in itself! You kept everyone, including myself so calm. We had such a great time and everyone loved the day from beginning till the end, and they all had wonderful things to say about you. How you looked after people in the hotel on the day. Thank you again for the wonderful memories and time we had. I have nothing but the highest of praise for both you and the hotel staff.
5.0
2017-08-11T08:38:11+00:00
We would just like to thank you so much for all your hard work and all the effort you put into our beautiful wedding, the music, the hotel, the meal, organizing everyone which was a job in itself! You kept everyone, including myself so calm. We had such a great time and everyone loved the day from beginning till the end, and they all had wonderful things to say about you. How you looked after people in the hotel on the day. Thank you again for the wonderful memories and time we had. I have nothing but the highest of praise for both you and the hotel staff.

Paul & Elaine

Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!
5.0
2017-08-11T07:56:34+00:00
Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!

Karen & Dermot

Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!
5.0
2017-08-11T07:57:24+00:00
Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!

Leon & Stephanie

We just wanted to say thank you very much for the enormous amount of help we had from you both in the run up to the wedding and on the day itself. It turned out to be a perfect day in every way. We know that it wouldn't have been so perfect without your help so a million thanks from us both.

From the first meeting you understood us as a couple and exactly what we wanted the day to be like, which was the most important thing. You then provided us with the guidance we needed through the whole planning process and supported us with the best services we could have asked for. 


Thank you! 
5.0
2017-08-11T09:47:28+00:00
We just wanted to say thank you very much for the enormous amount of help we had from you both in the run up to the wedding and on the day itself. It turned out to be a perfect day in every way. We know that it wouldn't have been so perfect without your help so a million thanks from us both. From the first meeting you understood us as a couple and exactly what we wanted the day to be like, which was the most important thing. You then provided us with the guidance we needed through the whole planning process and supported us with the best services we could have asked for.  Thank you! 

Richard & Kathryn

Hi Paradise Event Productions,

Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.


 Love & best wishes,


Richard & Kathryn
5.0
2017-08-11T11:34:41+00:00
Hi Paradise Event Productions, Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.  Love & best wishes, Richard & Kathryn

Gavin & Sarah

Thank you again!

We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had.

Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.
5.0
2014-09-09T10:50:54+00:00
Thank you again! We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had. Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.

Dominic & Zoe

Hi Jennifer,

Wow WOW wow what a wonderful time we had. You did an incredible job. It was an amazing day and so so well organised. I didn't have to think about a thing.

The band where brilliant everyone is still talking about how good they where. The DJ was great and very chilled out. and the FLAMENCO was AMAZING!!! Well Dominic is now saying it was the best wedding present and one of the highlights of the day. I cannot believe then Dance until they are in pain, it adds to the emotion on their faces.
Like you said it gives you goose pimples.

You looked wonderful and all the guests said how great you where. You made the day so relaxing and easy for us. Thank you thank you thank you.
5.0
2017-08-11T09:57:07+00:00
Hi Jennifer, Wow WOW wow what a wonderful time we had. You did an incredible job. It was an amazing day and so so well organised. I didn't have to think about a thing. The band where brilliant everyone is still talking about how good they where. The DJ was great and very chilled out. and the FLAMENCO was AMAZING!!! Well Dominic is now saying it was the best wedding present and one of the highlights of the day. I cannot believe then Dance until they are in pain, it adds to the emotion on their faces. Like you said it gives you goose pimples. You looked wonderful and all the guests said how great you where. You made the day so relaxing and easy for us. Thank you thank you thank you.

David-Willetts-Smith

I'd like to say me and my wife highly recommend Swen and his team at Paradise Event Productions. We used his services for our wedding day and can highly recommend him. The red Auburn added to our perfect day in Espana!
Also his 4x4 off road day trip was great!
5.0
2017-08-22T08:57:13+00:00
I'd like to say me and my wife highly recommend Swen and his team at Paradise Event Productions. We used his services for our wedding day and can highly recommend him. The red Auburn added to our perfect day in Espana! Also his 4x4 off road day trip was great!
5
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