GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

 Caitríona & Patrick


Patrick and I just wanted to say a huge thank you to all of you for all your help with planning our wedding. Our day was fantastic from start to finish and we thoroughly enjoyed it! Our guests commented on how well everything went from the venue choice to the ceremony to the reception and the entertainment. We know everyone really enjoyed themselves.


You all took the pressure off with the marvelous organizing you did and we sailed through the day. I had no nerves all day until I walked up the aisle! Thanks again for helping create some amazing memories for us to take away from our day.

5.0
2017-08-11T11:49:29+00:00
Patrick and I just wanted to say a huge thank you to all of you for all your help with planning our wedding. Our day was fantastic from start to finish and we thoroughly enjoyed it! Our guests commented on how well everything went from the venue choice to the ceremony to the reception and the entertainment. We know everyone really enjoyed themselves. You all took the pressure off with the marvelous organizing you did and we sailed through the day. I had no nerves all day until I walked up the aisle! Thanks again for helping create some amazing memories for us to take away from our day.

Karen & Dermot

Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!
5.0
2017-08-11T07:57:24+00:00
Thank you for making our day special, our guests have commented on your professionalism and the way the day went so smoothly, there was a lovely flow to the day and evening!

Colin & Sheena

A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 
5.0
2017-08-10T11:54:06+00:00
A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 

Malcolm & Lynne

Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated.
The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa!
It was a stress free experience for us and we would recommend any of our friends to get married with your help!
5.0
2017-08-10T11:33:22+00:00
Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated. The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa! It was a stress free experience for us and we would recommend any of our friends to get married with your help!

Keith & Claire

The whole event was amazing. Everyone had a wonderful
time and we could not have done it without your help.

Thanks again.
5.0
2016-05-09T10:50:27+00:00
The whole event was amazing. Everyone had a wonderful time and we could not have done it without your help. Thanks again.

Dave & Orla

We just wanted to say thank you for making our day, you were really
wonderful!  You took all the worry out of everything and left us free to
relax and enjoy the day.
5.0
2017-08-11T08:15:54+00:00
We just wanted to say thank you for making our day, you were really wonderful!  You took all the worry out of everything and left us free to relax and enjoy the day.

Paul & Alison

Thank you for everything!! We couldn’t have done it without the help from you. We have only got compliments from our guests about their whole experience in Mojacar so sending a huge thanks to you all. Maybe some day they will get married in Spain too & will highly recommend you guys!!

Thanks again & Take Care,
5.0
2017-05-09T10:27:08+00:00
Thank you for everything!! We couldn’t have done it without the help from you. We have only got compliments from our guests about their whole experience in Mojacar so sending a huge thanks to you all. Maybe some day they will get married in Spain too & will highly recommend you guys!! Thanks again & Take Care,

 Conor & Diane

"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran. 

Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"
5.0
2017-08-11T11:50:50+00:00
"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran.  Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"

Richard & Kathryn

Hi Paradise Event Productions,

Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.


 Love & best wishes,


Richard & Kathryn
5.0
2017-08-11T11:34:41+00:00
Hi Paradise Event Productions, Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.  Love & best wishes, Richard & Kathryn

Eduardo & Lauriel

Dear Paradise Event Productions,
The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!
5.0
2017-08-11T10:39:21+00:00
Dear Paradise Event Productions, The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!

Mark & Ciara

Thanks so much for the well wishes, we had an absolute ball, a big part down to your amazing work. Everything went off without a hitch, our friends are still talking about ‘the best wedding they’ve ever been to’!! Everything ran so smoothly and it was such a relaxing day knowing that Joan had everything sorted in advance, so reassuring. 
5.0
2017-08-11T11:39:32+00:00
Thanks so much for the well wishes, we had an absolute ball, a big part down to your amazing work. Everything went off without a hitch, our friends are still talking about ‘the best wedding they’ve ever been to’!! Everything ran so smoothly and it was such a relaxing day knowing that Joan had everything sorted in advance, so reassuring. 

Stephan & Marta

Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta
5.0
2013-08-10T06:54:01+00:00
Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta

Shane & Aideen

We would just like to thank you so much for all your hard work and all the effort you
put into our beautiful wedding, the music, the hotel, the meal, organizing everyone which was a job in itself! You kept everyone, including myself so calm. We had such a great time and everyone loved the day from beginning till the end, and they all had wonderful things to say about you. How you looked after people in the hotel on the day. Thank you again for the wonderful memories and time we had. I have nothing but the highest of praise for both you and the hotel staff.
5.0
2017-08-11T08:38:11+00:00
We would just like to thank you so much for all your hard work and all the effort you put into our beautiful wedding, the music, the hotel, the meal, organizing everyone which was a job in itself! You kept everyone, including myself so calm. We had such a great time and everyone loved the day from beginning till the end, and they all had wonderful things to say about you. How you looked after people in the hotel on the day. Thank you again for the wonderful memories and time we had. I have nothing but the highest of praise for both you and the hotel staff.

Victor & Cathy

We were so happy how the day went and that all ran so smoothly.  We and our guests enjoyed everything about the day,the music at the ceremony, entertainment for the evening, the food, the priest, the photographer,hairdresser etc.  And all of this was made possible by you so we would like to sincerely thank you for making this such an enjoyable day for us that we will cherish in all of our days.
5.0
2017-08-11T11:54:15+00:00
We were so happy how the day went and that all ran so smoothly.  We and our guests enjoyed everything about the day,the music at the ceremony, entertainment for the evening, the food, the priest, the photographer,hairdresser etc.  And all of this was made possible by you so we would like to sincerely thank you for making this such an enjoyable day for us that we will cherish in all of our days.

Paul & Elaine

Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!
5.0
2017-08-11T07:56:34+00:00
Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!
5.0
15

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