GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

Keith & Claire

The whole event was amazing. Everyone had a wonderful
time and we could not have done it without your help.

Thanks again.
5.0
2016-05-09T10:50:27+00:00
The whole event was amazing. Everyone had a wonderful time and we could not have done it without your help. Thanks again.

Eduardo & Lauriel

Dear Paradise Wedding Spain,
The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!
5.0
2017-08-11T10:39:21+00:00
Dear Paradise Wedding Spain, The holidays were busy, and so wonderful.  Now we're back to the real world and so happy.  What a perfect Wedding.  Thank you so much for all you did to help us coordinate everything and to make the day run just as we'd planned so that we could just relax and enjoy every moment.  You are fabulous, and we are so happy and grateful for all that you did for us.  Thank you!

Ellen & Kathy

So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 
5.0
2017-08-09T10:39:10+00:00
So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 

Dave & Orla

We just wanted to say thank you for making our day, you were really
wonderful!  You took all the worry out of everything and left us free to
relax and enjoy the day.
5.0
2017-08-11T08:15:54+00:00
We just wanted to say thank you for making our day, you were really wonderful!  You took all the worry out of everything and left us free to relax and enjoy the day.

Matt & Laura

For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.
5.0
2017-08-11T11:44:39+00:00
For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.

Martina & Shane

I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.
5.0
2017-08-11T08:08:23+00:00
I just want to say thanks for all your help over the last year, everybody was so impressed with everything from the food to the villa to your calmness...I just really want to say thanks again from both of us.

Bart & Frank

Thank you so so much for such a fantastic wedding. Our guests say it was one if not the best they were ever at. I really really want to thank you. I can't help talking about you, and your incredible cars. You are excellent at your jobs and we would have no hesitation in recommending you. Every thing we needed wanted and enquired about you went above and beyond to help us. Our wedding was a massive success thank you.
As for keeping in touch of course. We will miss your emails and the buzz attached when receiving them.  https://youtu.be/BKG7_dfpX08
5.0
2017-06-09T10:32:11+00:00
Thank you so so much for such a fantastic wedding. Our guests say it was one if not the best they were ever at. I really really want to thank you. I can't help talking about you, and your incredible cars. You are excellent at your jobs and we would have no hesitation in recommending you. Every thing we needed wanted and enquired about you went above and beyond to help us. Our wedding was a massive success thank you. As for keeping in touch of course. We will miss your emails and the buzz attached when receiving them.  https://youtu.be/BKG7_dfpX08

David & Hilary

Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.
5.0
2017-08-11T07:46:35+00:00
Thanks very much for all you did to make our wedding day perfect, ceremony, food, music, everything! Everyone had a ball.

Stephan & Marta

Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta
5.0
2013-08-10T06:54:01+00:00
Our day was truly magical and stress free with thanks to your coordinator and staff. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Stephan & Marta

Simon & Claire

5.0
2017-08-11T07:54:27+00:00
We've just got back from our honeymoon and we wanted to thank you very much for all your hard work and professionalism arranging our wedding. It was exactly as we'd hoped and more - we loved everything.

Michael & Claire

I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.
5.0
2016-09-09T09:25:47+00:00
I just wanted to thank you both for all you help and support planning the wedding, you did an amazing job and the wedding day was everything I wanted and more. All the guests commented at how smoothly every stage of the day went and that the day flowed perfectly so thank you so much, it really was the best day! I want to do it all over again now!! Thanks so much.

Family of Ricardo

We were extremely happy with all at Paradise Wedding Spain, both Rob, Swen and team helped along every step of the planning process and their support on the wedding day itself was second to none. We would strongly recommend them as they made the whole day run smoothly and this meant we could enjoy every minute without the stress of worrying about the little things. Thank you so much to all at Paradise Wedding Spain for helping make our day so so special.
5.0
2016-10-09T10:33:38+00:00
We were extremely happy with all at Paradise Wedding Spain, both Rob, Swen and team helped along every step of the planning process and their support on the wedding day itself was second to none. We would strongly recommend them as they made the whole day run smoothly and this meant we could enjoy every minute without the stress of worrying about the little things. Thank you so much to all at Paradise Wedding Spain for helping make our day so so special.

Sam & Emma

It was Beautiful. On our special day, Rob made sure our day went perfect, and it really was. Our food was BEAUTIFUL!! All our guest's thoroughly enjoyed it. The Spanish Tunas made our day special too. Everything was Perfect!! We want to do it all again!!!!!! Maybe we'll return in 10 years for our renewal of our vows!!!!!!
5.0
2017-08-11T11:56:57+00:00
It was Beautiful. On our special day, Rob made sure our day went perfect, and it really was. Our food was BEAUTIFUL!! All our guest's thoroughly enjoyed it. The Spanish Tunas made our day special too. Everything was Perfect!! We want to do it all again!!!!!! Maybe we'll return in 10 years for our renewal of our vows!!!!!!

Siobhan & Craig

I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.
5.0
2017-08-11T09:53:07+00:00
I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.

Richard & Kathryn

Hi Paradise Wedding Spain,

Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.


 Love & best wishes,


Richard & Kathryn
5.0
2017-08-11T11:34:41+00:00
Hi Paradise Wedding Spain, Just wanted to drop a line to say thank you so much for helping us to have the best day we could possibly have hoped for! We really enjoyed the whole week but of course most of all our wedding day. We have lots of very happy memories and can’t stop talking about it to whoever will listen!! Thanks again for helping us to make it happen.  Love & best wishes, Richard & Kathryn
5
15

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