GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

Paul & Alison

Thank you for everything!! We couldn’t have done it without the help from you. We have only got compliments from our guests about their whole experience in Mojacar so sending a huge thanks to you all. Maybe some day they will get married in Spain too & will highly recommend you guys!!

Thanks again & Take Care,
5.0
2017-05-09T10:27:08+00:00
Thank you for everything!! We couldn’t have done it without the help from you. We have only got compliments from our guests about their whole experience in Mojacar so sending a huge thanks to you all. Maybe some day they will get married in Spain too & will highly recommend you guys!! Thanks again & Take Care,

Roy & Anne

Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now.

The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂
5.0
2017-08-09T10:37:53+00:00
Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now. The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂

Matt & Laura

For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.
5.0
2017-08-11T11:44:39+00:00
For a year and a half you guys helped us immensely with every aspect of our planning for our big day. No question was too silly or small and if you were busy, your lovely assistant Rob was always on hand and just as helpful. Swen helped us create exactly what we wanted from the smallest details to the really big! Even a month on, our guests are still talking about how amazing everything was and that it was the best wedding they've ever attended! As Swen has lots of experience he can really advise you of the best decisions etc. Swen has helped us make our dream a reality and we cant thank him enough for this.

Steven & Martha

Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen
5.0
2017-08-10T10:52:18+00:00
Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen

Brad & Jen

I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.
5.0
2015-05-09T11:34:42+00:00
I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.

Joe & Claire

Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more!
You made our day run so smoothly and thought of everything!
We are already looking forward to visiting next year.
5.0
2017-08-10T11:14:38+00:00
Thank you so much for making our wedding so stress free and easy. It was an amazing venue and everyone really enjoyed themselves, we couldn't have asked for more! You made our day run so smoothly and thought of everything! We are already looking forward to visiting next year.

Graham & Lynda

Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!!

We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite!

Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.
5.0
2017-08-11T10:10:37+00:00
Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!! We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite! Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.

Siobhan & Craig

I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.
5.0
2017-08-11T09:53:07+00:00
I would just like to thank you so much for all the hard work and the huge effort you put into our beautiful wedding, it was the most amazing day. Everything went perfect, from the venue, catering, minister, and the DJ was fantastic !  All our guests had a brilliant time.  Everyone commented on how hard you worked and how much they enjoyed it. I wouldn't hesitate to recommend your service to anyone, our wedding was without a doubt even better than we ever hoped or dreamed it would be.

Jer & Lorraine

Thank you for all your efforts, everyone totally enjoyed the day!
5.0
2017-08-11T08:13:41+00:00
Thank you for all your efforts, everyone totally enjoyed the day!

Kevin

5.0
2017-08-11T07:44:05+00:00
I have been to many weddings and this is by far the best ever!

Dave & Orla

We just wanted to say thank you for making our day, you were really
wonderful!  You took all the worry out of everything and left us free to
relax and enjoy the day.
5.0
2017-08-11T08:15:54+00:00
We just wanted to say thank you for making our day, you were really wonderful!  You took all the worry out of everything and left us free to relax and enjoy the day.

Mark & Kelli

A huge thank you for doing such a fantastic job of our wedding, which I have to say is the best I’ve ever been to! ... I cant think of one negative thing to say about the whole week (except perhaps that the day didn’t last long enough!).
5.0
2017-08-11T08:02:08+00:00
A huge thank you for doing such a fantastic job of our wedding, which I have to say is the best I’ve ever been to! ... I cant think of one negative thing to say about the whole week (except perhaps that the day didn’t last long enough!).

Mick & Louise

I just had to thank you once again for being a wonderful wedding planner, fairy godmother and friend - we had such a fabulous time and everyone was thrilled to be there. All of your contacts were lovely and helped to make the day the special occasion that it certainly was. We shall never forget it and loved the fact that you just appeared whenever we needed you as if by magic, but we were unaware of the behind the scenes activities going on whilst enjoying our day - the flowers were perfect, the food delicious and music certainly got everyone up dancing - thank you so much!
5.0
2017-08-11T08:52:53+00:00
I just had to thank you once again for being a wonderful wedding planner, fairy godmother and friend - we had such a fabulous time and everyone was thrilled to be there. All of your contacts were lovely and helped to make the day the special occasion that it certainly was. We shall never forget it and loved the fact that you just appeared whenever we needed you as if by magic, but we were unaware of the behind the scenes activities going on whilst enjoying our day - the flowers were perfect, the food delicious and music certainly got everyone up dancing - thank you so much!

James & Julie

The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!
5.0
2017-08-09T09:23:12+00:00
The wedding was brilliant, even better than we'd imagined, right down to the bits we couldn't control, like the weather which was perfect! We're so glad we got you lot to organise it, I now think it's a myth that planning a wedding is stressful - it was pretty easy really, but I bet I wouldn't be saying that if we hadn't had you doing all the hard work! Thanks again for everything - we're so happy!

Mark & Ciara

Thanks so much for the well wishes, we had an absolute ball, a big part down to your amazing work. Everything went off without a hitch, our friends are still talking about ‘the best wedding they’ve ever been to’!! Everything ran so smoothly and it was such a relaxing day knowing that Joan had everything sorted in advance, so reassuring. 
5.0
2017-08-11T11:39:32+00:00
Thanks so much for the well wishes, we had an absolute ball, a big part down to your amazing work. Everything went off without a hitch, our friends are still talking about ‘the best wedding they’ve ever been to’!! Everything ran so smoothly and it was such a relaxing day knowing that Joan had everything sorted in advance, so reassuring. 
5.0
15

By continuing to use the site, you agree to the use of cookies, terms and privacy policies. more information

This website or its third party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy. If you want to know more or withdraw your consent to all or some of the cookies, please refere to the cookie policy. By closing this banner, scrolling this page, clicking a link or continuing to browser otherwise, you agree to, the use of cookies, terms and our privacy policy.

Close