Privacy

GDPR – Our Commitment to Data Privacy

We are committed to compliance with the General Data Protection Regulation (GDPR), which will go into effect May 25, 2018. The regulation contains the most significant changes to European data privacy legislation in the last 20 years. It is designed to give EU citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law.

Our customers can trust that we have made GDPR a priority and have devoted significant resources toward our efforts to comply with GDPR. This post outlines our approach and progress to date.

What We Are Doing

Like many other companies, we are implementing our company-wide GDPR compliance strategy leading up to May 25, 2018 and beyond. We appreciate that our customers have requirements under GDPR that are directly impacted by their use of our services, and we are committed to helping our customers fulfill their requirements under GDPR.

Below are a few examples of initiatives we have committed to in order to satisfy GDPR requirements that apply to both our customers and us:

  • Committing to security and privacy measures required under GDPR. You can view details on our current security measures on our website under Trust @ ACT.
  • Where we are transferring data outside of the EU, committing to appropriate data transfer mechanisms as required by GDPR. This includes our current Privacy Shield certification (see our Privacy Policy).
  • Assisting our customers with satisfying their GDPR data security and privacy requirements as described at Trust @ ACT. Notifying regulators of personal data breaches on our systems and promptly communicating any such breaches to our customers and end-users.
  • Ensuring our staff that access and process our customer’s personal data are bound to maintain the confidentiality and security of that data.
  • Holding any sub-processors that handle our customers’ personal data to the applicable data management, security and privacy standards required under GDPR ( Google Gmail, Mailchimp, WordPress, 1and1).
  • Committing to carrying out data impact assessments and consulting with EU regulators where appropriate.
  • Assisting customers with the download or deletion of any data through our privacy tools
  • Providing customers access to our data protection officer through gdprform.io

GDPR FAQ

Do we process personal data of our customers?

Yes, we process customer personal data to provide at the request of the customer for specified purposes described in our Privacy Policy and Terms of Service.

Where do we send customer data?

Our goal is to provide our customers with secure, fast and reliable service. As a provider of a global service, we run our service with common operational practices and features across multiple jurisdictions. All of this is done through the third party sub-processors.   We disclose in our Privacy Policy that personal data will be transferred to the United States and possibly to other countries for purposes related to providing products and services.

Can you guarantee that my data will stay in a certain location (e.g., Europe)?

Our features require that data be transferred through our sub-processors. For example, when you send an email, it may go to a server in another country, even when the email is encrypted.  In addition, our employees and contractors may need access to data stored in the EU for support related reasons.  In all cases where data is transferred outside of the E.U., we commits to ensuring such transfers are compliant with applicable data transfer laws, including GDPR.

Are we Privacy Shield certified?

No because we are not a US based company.  We however are certified by Sucuri Security which performs security scans on our website and database.

More Resources

We are 100% committed to customers’ success and the protection of customer data. . Customers can count on our commitment to GDPR compliance.  For more information, please visit Trust @ ACT and be sure to look at our privacy and security pages. Thank you for your interest in our services!

 

        

 

Testimonials

Ellen & Kathy

So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 
5.0
2017-08-09T10:39:10+00:00
So, we just wanted to say thanks so much for everything. We had such an amazing week in Nerja and a wonderful wedding day. Everything was absolutely perfect!!! The wedding in Mojacar was gorgeous and the hotel, that was the was spot on with everything. The horse and carriage was also amazing, the guests were very impressed, some even a little obsessed! There are lots of photos floating around of them! it was a lovely touch to the day!! I don't think we could have asked for anything more! 

Kevin

5.0
2017-08-11T07:44:05+00:00
I have been to many weddings and this is by far the best ever!

Paul & Elaine

Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!
5.0
2017-08-11T07:56:34+00:00
Thank you so much for everything you have done for us. We thoroughly enjoyed the wedding day and you did an excellent job with everything on the day and of course all the work over the last few months. We couldn’t have done it without you!

Graham & Lynda

Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!!

We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite!

Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.
5.0
2017-08-11T10:10:37+00:00
Well we are finally back in the land of the living after a wonderful honeymoon, but to be fair, nothing could top the amazing day we had on the 4th September!!! We cannot thank you both enough for making it such a magical day, but most of all, we were overwhelmed by all the work and organisation you put into it – it meant that we had a hassle-free day that we enjoyed every minute of and our guests cannot stop raving about!!  From the Wally Trolley to the piper to the fairytale venue to the fireworks, everyone agreed it was the best wedding they had been to and Graham and I are convinced they are not just being polite! Thanks again for everything you did for us, we are so very very appreciative and we wish you both the very best for everything in the future.

 Conor & Diane

"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran. 

Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"
5.0
2017-08-11T11:50:50+00:00
"We had the best day, our guests have been raving about it since and have complimented you on numerous occasions for how smoothly the whole day ran.  Thanks so much for all your help over the last 18 months. Our wedding day could not have been any more perfect!"

Victor & Cathy

We were so happy how the day went and that all ran so smoothly.  We and our guests enjoyed everything about the day,the music at the ceremony, entertainment for the evening, the food, the priest, the photographer,hairdresser etc.  And all of this was made possible by you so we would like to sincerely thank you for making this such an enjoyable day for us that we will cherish in all of our days.
5.0
2017-08-11T11:54:15+00:00
We were so happy how the day went and that all ran so smoothly.  We and our guests enjoyed everything about the day,the music at the ceremony, entertainment for the evening, the food, the priest, the photographer,hairdresser etc.  And all of this was made possible by you so we would like to sincerely thank you for making this such an enjoyable day for us that we will cherish in all of our days.

Colin & Sheena

A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 
5.0
2017-08-10T11:54:06+00:00
A huge thanks to you again for such brilliant organisation, without you it would not have been the day it was. What can I say, you were great. 

Gavin & Sarah

Thank you again!

We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had.

Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.
5.0
2014-09-09T10:50:54+00:00
Thank you again! We really did have a perfect wedding. We are so happy with how it went and friends and family are still texting and emailing saying what a great time they had. Back at work since yesterday which is tough but going to plan a honeymoon for later in the year so that will keep us going.

Sam & Emma

It was Beautiful. On our special day, Rob made sure our day went perfect, and it really was. Our food was BEAUTIFUL!! All our guest's thoroughly enjoyed it. The Spanish Tunas made our day special too. Everything was Perfect!! We want to do it all again!!!!!! Maybe we'll return in 10 years for our renewal of our vows!!!!!!
5.0
2017-08-11T11:56:57+00:00
It was Beautiful. On our special day, Rob made sure our day went perfect, and it really was. Our food was BEAUTIFUL!! All our guest's thoroughly enjoyed it. The Spanish Tunas made our day special too. Everything was Perfect!! We want to do it all again!!!!!! Maybe we'll return in 10 years for our renewal of our vows!!!!!!

Brad & Jen

I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.
5.0
2015-05-09T11:34:42+00:00
I just wanted to thank you both again for such a fantastic, seamless, enjoyable day. Everyone had such a fantastic time - especially us. Though the lead-up to the wedding was a bit hectic, we'd happily do it all again - perhaps without moving house, job etc.

Oliver & Alexandra

Thank you and all your team for helping make Alex and Oliver wedding day absolutely PERFECT!!!!!!

They had the best day ever and so did we, all the guests did too J

We will post a testimonial on your website but wanted to thank you ladies personally.

All the very best for the future and take care.
5.0
2016-11-01T11:51:25+00:00
Thank you and all your team for helping make Alex and Oliver wedding day absolutely PERFECT!!!!!! They had the best day ever and so did we, all the guests did too J We will post a testimonial on your website but wanted to thank you ladies personally. All the very best for the future and take care.

Malcolm & Lynne

Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated.
The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa!
It was a stress free experience for us and we would recommend any of our friends to get married with your help!
5.0
2017-08-10T11:33:22+00:00
Malcolm and I had a fabulous time at our wedding. Everything went according to plan. They did not only made the whole day run smoothly but it was the extra effort they made for us that we really appreciated. The flowers were amazing. I was totally overwhelmed by them. It was the only thing i really didn't want to compromise on and my choice of flowers were not available locally. They sourced them for me and they came all the way from South Africa! It was a stress free experience for us and we would recommend any of our friends to get married with your help!

Roy & Anne

Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now.

The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂
5.0
2017-08-09T10:37:53+00:00
Thank you so much to you and all the team for your help in celebrating the happiest day of our lives. It's been a whirlwind since the week before the wedding until now. The wedding day was amazing, the food was out of this world (thank to your canape recommendations). the photography you provided was amazing and video, then the band was awesome and the DJ turned out to be a blast. The staff stayed well into the night so we could enjoy ourselves to the fullest 🙂

Steven & Martha

Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen
5.0
2017-08-10T10:52:18+00:00
Our day was truly magical and stress free with thanks to Paradise Event Productions. Everything was so efficient and ran like clock work. The venue was perfect, food was excellent and service was impeccable. We never once worried or stressed over any of the arrangements because they were both so helpful and understanding. HUGE HUGE HUGE thank you and continue with your miracle work 🙂 love Martha and Stephen

Daniel & Sarah

We don't know where to begin to thank you and everyone behind the scenes who helped out for the incredible all around effort. Every aspect of the wedding was expertly coordinated. 'Thank you' just doesn't cut it. Really. You went above and beyond. We couldn't imagine the day without your assistance.
5.0
2017-08-11T11:46:07+00:00
We don't know where to begin to thank you and everyone behind the scenes who helped out for the incredible all around effort. Every aspect of the wedding was expertly coordinated. 'Thank you' just doesn't cut it. Really. You went above and beyond. We couldn't imagine the day without your assistance.
5.0
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